> For the complete documentation index, see [llms.txt](https://docs.humdata.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.humdata.org/build/hdx-apis/metadata-endpoints/troubleshooting-and-error-handling.md).

# Troubleshooting and error handling

Need help with the metadata endpoints? Look no further.

### HTTP Status Codes

<table data-header-hidden data-first-column-sticky><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Code</strong></td><td><strong>Meaning</strong></td><td><strong>Action</strong></td></tr><tr><td><code>200</code></td><td>Success</td><td>Process the response</td></tr><tr><td><code>400</code></td><td>Bad request</td><td>Check query syntax</td></tr><tr><td><code>401</code></td><td>Unauthorized</td><td>Verify API token</td></tr><tr><td><code>403</code></td><td>Forbidden</td><td>Check permissions</td></tr><tr><td><code>404</code></td><td>Not found</td><td>Verify resource ID</td></tr><tr><td><code>429</code></td><td>Too many requests</td><td>Implement rate limiting</td></tr><tr><td><code>500</code></td><td>Server error</td><td>Retry after delay</td></tr></tbody></table>

### Dataset not found

* **Symptom**: See response below.

```
{
  "success": false,
  "error": {
    "__type": "Not Found Error",
    "message": "Not found"
  }
}
```

* **Likely cause**: Incorrect dataset ID or name.
* **Fix**: Verify the dataset ID or name. Use `package_search` to find the correct identifier.

### No results

* **Symptom:** No results returning from `package_search` endpoints even though the query should return packages.
* **Likely cause:** Incorrect search query.
* **Fix:** Review your Solr query syntax. Ensure quotes and operators are properly formatted.

### Rate limiting

* **Symptom:** `429` error code
* **Likely cause:** Using API calls more than 60 times per minute.
* **Fix:** HDX implements rate limiting to ensure service stability. Anonymous requests are limited to prevent abuse. Authenticated requests have higher limits for registered users. For best practices, we recommend caching results when possible and adding delays between bulk requests.


---

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